File Recovery
If a dictation from telephony (call-in, direct-wired station) is ever removed from the server accidentally, becomes corrupt, or in some other way becomes inaccessible, it can be recovered. Note that dictations that originate from other sources, such as digital portables may also be recovered, but not by using this feature.
How To Recover
From Navigator's menubar select Options > Recovery > Re-Import from Backup/Files. A window will pop up.
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1. Enter the Job Number of the dictation you want to recover. Click Select.
2. Typically only one possible location to recover will appear. However, at times you may be given more than one location from which to restore the file. Select the file you want to restore. It will now be listed In Queue.